When you first sign up for a Web Service package, you will be given credentials for Test Access. You have up to 3 months in this environment before billing begins.
When you are ready for Production Access, please email your query samples to the Data Services team at data.services@ingramcontent.com. Once your samples are reviewed and approved, you will receive your credentials for the production environment. (Monthly billing will begin upon production access being granted, or at month 3, whichever comes first.)
FTP subscribers are placed directly into the production environment upon signing a contract with the Data Services team.